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About Us

Phoenix Pet Cremations provides a personalised and supportive individual cremations service of the highest quality for all pets.

We understand that losing your pet is like losing a close friend. We promise to deliver a compassionate, honest, and reliable service giving you peace of mind that your much-loved companion receives the dignified farewell they deserve.

Phoenix Pet Cremations is an accredited member of the Association of Private Pet Cemeteries and Crematoria (APPCC). We were awarded accreditation having won the approval of independent inspectors, under a strict inspection scheme designed to ensure your pet is treated with care and dignity in a professional setting.

We specialise in bespoke, personal, and tailored-made individual cremation services for all pets and horses, built to suit your special requirements. Your pet can be collected from either your home or vets 7 days a week, alternatively you can make an appointment to bring your pet to us directly.

Contact us on 01245 922023 to make the arrangements. We will be happy to provide a breakdown of the cost involved, and tailor our service to suit your needs, letting you decide what you would like for your pet.

Bringing your pet to us - what happens during the end journey

Upon arrival, you can say a final farewell in the privacy of our beautiful modern Remembrance Room. Here you can also view our extensive range of caskets and urns on display.

You may wish to take advantage of our same day cremation service so that you can return home with your pet's ashes the same day at no extra cost.

Please call us on 01245 922023 to discuss your arrangements.

Office Hours

8.30am - 5.30pm Monday to Friday,
8.30am - 1pm Saturday

*If you need assistance in an emergency, our Out of Hours Service is available 7 days a week to safely take your pet into our care. Out of Hours charges apply. Please note that you must contact us by 8:30 PM, as our phone lines close after this time.*

Out Of Hour Emergency's Call or Text 07487 812142

If you have any general enquiries out of hours then please email admin@phoenixpetcremations.com

Live chat is not available out of office hours - if you need assistance out of hours and have an emergency but do not want to talk then please TEXT our out of hours number 07487 812142.

If you would prefer to book online rather than speaking to us on the phone, we have an online booking system you can use.

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Click 'Book Now' to start the process

You'll be taken through a series of questions about yourself and your beloved pet

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Choose the desired collection time and location

Select the collection time and location. You'll receive automatic updates at each stage of the cremation process

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Pick your casket or urn and paw prints

Select from a wide range of caskets, urns, and keepsakes available so that your beloved pet is never far away

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Pay securely online using your credit or debit card

Finalise your booking by paying for it securely by credit / debit card, or buy now and pay later using Klarna

We are Essex's Leading Same Day Individual Pet Crematorium

Our beautifully presented crematorium is set in an idyllic and rural location, as you will see in our video.

There are lots of peaceful riverside walks with a tearoom nearby so if you wanted a same day individual cremation for your pet it is a tranquil place to wait while the cremation takes place.

We also have a wide range of paw prints, caskets and urns available to go home with you on the same day.

What Our Customers Say

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Who are we?

Phoenix Pet Cremations specialise in personal, individual, same day cremations, and offer a 7 day a week collection service in your time of need.

We pride ourselves on delivering an excellent and unrivalled standard of care to our clients and their pets. Our exemplary level of service is available for animal lovers in Essex, London, Suffolk, Kent, Hertfordshire, and Cambridgeshire.

Pet euthanasia is also available 7 days a week, either in the comfort of your own home, or here at the crematorium. Our friendly team of highly-qualified partnered vets offer highly affordable rates.

Choose from an individual collection from your home or vets, alternatively bring your pet directly to us. Our warm and comfortable private farewell room will give your special pet an idyllic send off in our unique location. Here we have a wide range of jewellery, urns and caskets on display for you to choose from. Some clients prefer this as it gives them peace of mind and comfort at such a difficult time.