Call us on 01245 922023
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About Us

Phoenix Pet Cremations provides a personalised and supportive individual cremations service of the highest quality for all pets.

We understand that losing your pet is like losing a close friend. We promise to deliver a compassionate, honest, and reliable service giving you peace of mind that your much-loved companion receives the dignified farewell they deserve.  

Phoenix Pet Cremations is an accredited member of the Association of Private Pet Cemeteries and Crematoria (APPCC). We were awarded accreditation having won the approval of independent inspectors, under a strict inspection scheme designed to ensure your pet is treated with care and dignity in a professional setting.

We specialise in bespoke, personal, and tailored-made individual cremation services for all pets and horses, built to suit your special requirements.  Your pet can be collected from either your home or vets 7 days a week, alternatively you can make an appointment to bring your pet to us directly.

Contact us on 01245 922023 to make the arrangements. We will be happy to provide a breakdown of the cost involved, and tailor our service to suit your needs, letting you decide what you would like for your pet. 

Bringing your pet to us - what happens during the end journey

Upon arrival, you can say a final farewell in the privacy of our beautiful modern Remembrance Room. Here you can also view our extensive range of caskets and urns on display.

You may wish to take advantage of our same day cremation service so that you can return home with your pet's ashes the same day at no extra cost.

Please call us on 01245 922023 to discuss your arrangements. 

 Office Hours

  • 8.30am - 5.30pm  Monday to Friday, 
  • 8.30am - 1pm  Saturday 

* An out of hours service is available 7 days a week  until 10pm for us to safely take your pet into our care*
Out Of Hour Charges Apply

Out Of Hour Emergency's  Call or Text 07487 812142

If you have any general enquiries out of hours then please email  

Live chat is not available out of office hours - if you need assistance out of hours and have an emergency but do not want to talk then please TEXT our out of hours number 07487 812142.